• GENERAL INFORMATION

    As part of the registration process on the Website, RedCooker may collect the following personally identifiable information about you:

    • Name - including first and last name
    • Email address
    • Mobile Phone Number
    • Delivery Address
    • Demographic profile (like your age, gender, occupation, education, address etc.)

    Information about the pages on the website you visit/access, the links you click on the Website, the number of times you access a particular page/feature and any such information, and information provided while downloading the mobile app. Information collected about you is subject to the Privacy Policy of the Company which is incorporated in these Terms of Use.

    You authorize RedCooker to use, store or otherwise process your personal information in order to provide the Food Delivery to you and for marketing and credit control purposes (the "Purpose"). The Purpose may include the disclosure of your personal information to selected third parties from time to time where RedCooker believes that the services offered by such third parties may be of interest to you or where this is required by law or in order to provide the Food Delivery to you in future. More information can be found in RedCooker's Privacy Policy. You are entitled to request a copy of the said personal information RedCooker holds about you. Please contact us if you wish to request copy of this information.

  • LICENSE AND ACCESS

    RedCooker grants you a limited sub-license to access and make personal use of the Website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of the Company. Such limited sub- license does not include/permit any resale or commercial use of the Website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of the Website or its contents; any downloading or copying of information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. The Application or any portion of the Website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of the Company. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the Application or of the Company and/or its affiliates without the express written consent of the Company. You may not use any Meta tags or any other "hidden text" utilizing the Company's name or trademarks without the express written consent of the Company. You shall not attempt to gain unauthorized access to any portion or feature of the Website, or any other systems or networks connected to the Website or to any server, computer, network, or to any of the services offered on or through the Website, by hacking, 'password mining' or any other illegitimate means. You hereby agree and undertake not to host, display, upload, modify, publish, transmit, update or share any information

    1. Belongs to another person and to which you do not have any right;
    2. Grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libelous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
    3. Harms minors in any way;
    4. Infringes any patent, trademark, copyright or other proprietary/intellectual property rights;
    5. Violates any law for the time being in force;
    6. Deceives or misleads the addressee about the origin of such messages communicates any information which is grossly offensive or menacing in nature;
    7. Impersonates another person;
    8. Contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;
    9. Threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation; or
    10. Is misleading or known to be false in anyway.
  • ACCOUNT & REGISTRATION OBLIGATIONS

    All users have to register and login for placing orders on the Website. You must keep your account and registration details current and correct for communications related to your purchases from the Website or Mobile App. By agreeing to the Terms of Use, the user agrees to receive promotional communication and newsletters from the Company and its partners. The user can opt out from such communication and/or newsletters either by unsubscribing on the Website itself, or by contacting the customer services team and placing a request for unsubscribing.

  • PERSONAL INFORMATION SAFETY

    User understands and acknowledges that by choosing RedCooker you have allowed RedCooker and associated entities to use your personal information. User understands, acknowledges and agrees that although RedCooker provides appropriate firewalls and protections, the RedCooker Services are not hack proof. Data pilferage due to unauthorized hacking, virus attacks, technical issues is possible.

    In case RedCooker is required to disclose your personal information in order to assist the Government Authority or in adherence to the Court Order or to protect the interest of the RedCooker Service and/or any particular user(s), RedCooker will disclose it without obtaining prior permission from you. You authorize us to disclose your personal information.